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Currency - All prices are in AUD

Currency - All prices are in AUD
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Jodis Gifts

Categories

Categories

FAQ's

COMMUNICATION

What is the best way to contact Jodi’s Gifts?

Service to our customers is our top priority. Our unique relationship with you is why we exist. If you wish to place an order, have a question, comment or suggestion, we’d love to hear from you. Please see below for the ways in which we can assist you.

By phone: 516-662-2137

By email: info@jodisgifts.com

Hours: Monday through Friday - 9am to 9pm ET

Can I receive updates about Jodi’s Gifts?

Yes! Subscribe to our email newsletterto receive information on new products, promotions and more. You can also find us Facebook, Twitter, Instagram, Pinterest, and blog.

SHOPPING

What types of payments do you accept?

We accept Visa, Mastercard, American Express, Discover and PayPal.

How do you calculate sales tax?

If your order is being shipped outside New York State, then there is no sales tax. For orders shipped within New York State, appropriate sales tax will be charged.

Can I make changes or cancellations to my order after I’ve submitted it?

If you would like to make a change to your order, please contact us immediately at 516-662-2137.

Due to the nature of the product, if your custom printed order has gone to print, the order is no longer able to be canceled.

SHIPPING

What are your shipping options and how much do they cost?

We ship USPS, Fedex and UPS. The cost of shipping depends on the total order of your order.

How long does it take before my order is shipped?

For regular delivery to US addresses, please refer to the shipping and processing chart and also under the description of the product will note about shipping information.

Need your personalized order quickly?

For an additional fee we can expedite your order. On products that can expedite there is an option on the order form when you place your order. If you have questions please contact us to request expedited production at 516-662-2137.

How will I know when my order has shipped?

You’ll receive a shipping confirmation email once your order is on its way! You’ll also receive an order number so you can track your order as well.

Do you ship to PO Box, FPO and APO addresses?

Yes, we do.

Do you ship internationally?

Yes, we currently ship to Canada and Europe.

RETURNS

What is your return policy?

Every order from Jodi’s Gifts is fully backed by our outstanding reputation and promise of 100% satisfaction. Once we personalize an item for you, we unfortunately cannot accept returns. Non-personalized products can be returned in good condition and with an authorization up to 14 days. Please emails us at customerservice@jodisgifts.com to return non-personalized products.

We want you to be happy! If at any time you have questions, we are readily available to assist you. Our goal is to make sure you’re thrilled with your order!

OTHER

Do you provide the opportunity to review your items?

Yes! If you are a blogger and are interested in reviewing a product, please email us at info@jodisgifts.com with your contact information and a link to your website for consideration.

What organizations have benefited from your charity?

If you are interested in arranging an opportunity please contact us at customerservice@jodisgifts.com.

Previous organizations that we have supported include:

Memorial Sloan Kettering Cancer Center Autism Speaks
Rye YMCA Honorable Tina Brozman Foundation for Ovarian Cancer Research
American Cancer Society - Relay for Life UJA Federation of New York
Peace. Love. Lemonade. Stand for Breast Cancer Helen Keller Foundation
American Red Cross Hadassah
Livestrong Foundation Leukemia & Lymphoma Society
National Wildlife Foundation Crohn's & Colitis Foundation of America
National Kidney Foundation MAZON: A Jewish Response to Hunger
Multiple Sclerosis Association of America American Diabetes Association
Susan G. Komen Breast Cancer Foundation Sunrise Day Camp

 

As well as schools and religious affiliations:

John. J Daly Elementary School John Philip Sousa Elementary School
South Salem Elementary School Guggenheim Elementary School
Manorhaven Elementary School Osborn School
St. Peter of Alcantara School Temple Beth Israel
The Community Synagogue JCC Manhattan
Sid Jacobson JCC Temple Beth Am
Westchester Reform Temple Temple Beth David